Tracking email

Get real-time click and open events on sent email using postpress's Webhook.

Feature available for: Google, Microsoft, IMAP.

postpress's email tracking Webhook is a powerful feature that provides real-time notifications when a recipient opens an email or clicks a link in an email you sent.

You need to activate the tracking parameter on send (see the Send email tracking options), and create a webhook of type email_tracking from the API or directly in the dashboard to start receiving events.

Example payload

Here is an example request payload you will receive.

{
  "event": "mail_link_clicked", // "mail_opened"
  "event_id": "s-5DTo49QZ-uGZFij4qQcA",
  "tracking_id": "JRekFgKASkenrTYuB-Myog",
  "date": "2024-05-07T15:12:45.073Z",
  "email_id": "QRN8tKYAXfKv3qilPVNG7w",
  "account_id": "w72IOm5dRCCO2dW4wJUAhw",
  "ip": "123.123.123.123",
  "user_agent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36",
  "url": "https://mylandingpage.com",
  "label": "My label",
  "custom_domain": "https://mytrackingdomain.com"
}

Custom domain URL (White-label)

You can establish a CNAME using your own URL (for example link.yourapp.com) pointing to s1.lnk-fllw.com.

Once set up, please contact us for authorization. Following approval, you can set the URL in your code in the send-email request to replace the default domain link of tracking.

Updated May 2026